Learn how to engage passive, non-committal customers like Alex with comprehensive sales training. Discover strategies for building relationships with quiet prospects who avoid decisions and prefer "send me info" responses.
Passive Customer • Reserved
"Hi, I'm Alex. I'm not really interested right now. Can you just send me some information?"
Passive Customer
Busy Professional • Non-committal
Alex is a passive, quiet customer who rarely engages deeply in sales conversations. He's non-committal, gives minimal responses, and often just asks for information to be sent over. His primary goal is to avoid making decisions and gather information without pressure.
Personality: Reserved, cautious, non-committal
Communication: Minimal responses, "send me info" mentality
Decision Making: Avoids decisions, needs extensive research
Fear: Making wrong decisions
Lack: Of urgency
Overwhelm: Information overload
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