salesroleplay.app Privacy Policy
Last Updated:
1. Introduction
Welcome to salesroleplay.app. This Privacy Policy explains how we, Roleplay Video Inc. (“salesroleplay.app”, “we”, “our”, or “us”), collect, store, use, and share your personal information. Our commitment is to ensure transparency and provide you with control over your data.
This policy applies when you:
- Visit our website,
https://salesroleplay.app(the “Website”). - Register for and use our AI-powered simulation and coaching platform (the “Platform”).
- Request a demo or sign up for a free trial.
- Communicate with our support or marketing teams.
- Interact with us at events or through other marketing channels.
Our Website and Platform are collectively referred to as the “Services”. By using our Services, you agree to the collection and use of information in accordance with this policy.
In this Privacy Policy, “Personal Information” means any information that identifies or can be used to identify a living individual, alone or in combination with other information.
2. What Information We Collect and Why
| Use Case | Personal Information We Collect | Purpose of Collection & Legal Basis |
|---|---|---|
| Visiting our Website | IP address, browser type, device information, usage data, cookies, and other tracking technologies. | To operate and secure our Website, analyze usage to improve our Services, and for marketing purposes. Legal Basis: Legitimate Interest. |
| Requesting a Demo or Trial | Full name, business email address, phone number, company name, job title. | To provide you with access to the demo or trial, communicate with you about the Services, and for marketing purposes. Legal Basis: Performance of a Contract, Legitimate Interest. |
| Creating an Account & Using the Platform | Full name, email address, password, company name, job title. | To create and manage your user account, authenticate your access, and provide our core Services. Legal Basis: Performance of a Contract. |
| Engaging in Role-Play Simulations | Video and audio recordings of you, facial expressions, voice patterns, and transcripts of your speech. | To provide the core functionality of the Platform: enabling you to practice, receive AI-driven analysis, and review your performance. Legal Basis: Performance of a Contract. |
| Receiving AI-Driven Feedback | Performance metrics, behavioral analysis, and scores derived from your video and audio recordings. | To provide personalized coaching and performance insights, and to share progress with you and your designated manager (if applicable). Legal Basis: Performance of a Contract, Legitimate Interest. |
| Contacting Customer Support | Full name, email address, and any information you voluntarily provide in your support request. | To respond to your inquiries and provide technical assistance. Legal Basis: Legitimate Interest, Performance of a Contract. |
| Processing Payments | Billing information, name, and contact details (processed by our third-party payment processor). | To manage your subscription and process payments. We do not store your full credit card information. Legal Basis: Performance of a Contract. |
We may also anonymize or de-identify your Personal Information and use it for research, analytics, and to improve and train our AI models and enhance our Services.
3. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following circumstances:
- With Service Providers: We share information with third-party vendors who help us operate our Services, such as cloud hosting providers (e.g., Amazon Web Services), AI service providers, payment processors (e.g., Stripe), and analytics companies (e.g., Google Analytics).
- Within Your Organization: If you use our Services through a corporate account, your Personal Information, including your performance data and recordings, may be shared with the designated administrators or managers within your organization.
- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect the safety of any person, to address fraud or security issues, or to protect our rights and property.
- In a Business Transfer: If salesroleplay.app is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in control.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security and Retention
Security
We implement appropriate technical and organizational security measures designed to protect your Personal Information from unauthorized access, use, or disclosure. These measures include data encryption in transit and at rest and strict access controls. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Retention
We retain your Personal Information for as long as your account is active or as needed to provide you with the Services. We may also retain your information for longer periods to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize it.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- Right to Access: You have the right to request a copy of the Personal Information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure (Deletion): You have the right to request the deletion of your Personal Information, subject to certain legal limitations.
- Right to Restrict Processing: You have the right to request that we limit the processing of your Personal Information.
- Right to Data Portability: You have the right to receive your Personal Information in a structured, machine-readable format.
- Right to Object: You have the right to object to our processing of your Personal Information, particularly for marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process information, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at privacy@salesroleplay.app. We will verify your identity before processing your request and respond within the timeframe required by applicable law.
6. Children's Privacy
Our Services are not intended for or directed at individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Third-Party Services and Analytics
- Third-Party Links: Our Website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party services.
- Analytics: We use tools like Google Analytics to understand how users interact with our Website. These tools use cookies to collect information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. For more information on Google's practices, please see the Google Privacy Policy.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Website and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Email: privacy@salesroleplay.app
Roleplay Video Inc.
506 Warren St Brooklyn 11217